Privacy
policy

1. Who we are

HydraSoft is a software studio based in Latin America. You can reach us at info@hydra.com.co.

2. Information we collect

We only collect information you voluntarily provide: your name, email address, and the message you send through our contact form. We do not collect payment card details or sensitive personal data.

3. How we use your information

• To respond to your inquiry or quote request.
• To send project-related updates if you are already a client.
• To improve our services based on general, non-identifiable feedback.

4. Cookies and analytics

We use a web analytics tool to measure how the site is used in aggregate: page views, language and button clicks. Nothing loads until you accept it in the cookie notice; if you decline, the script is never even downloaded. You can change your choice by clearing this site's data in your browser. No advertising, no data selling. If you want to know which provider we use, write to info@hydra.com.co.

5. Sharing with third parties

We do not sell or transfer your personal data to third parties. We only share it with service providers that help us operate (e.g. email hosting), under confidentiality agreements.

6. Data retention

We keep your information only as long as necessary to handle your request and meet legal obligations. You can request deletion at any time by emailing info@hydra.com.co.

7. Your rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw your consent at any time.

8. Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or alteration.

9. Changes to this policy

We may update this policy from time to time. The date of the last revision appears at the bottom. Continued use of the site after a change constitutes acceptance of the updated version.

10. Contact

For any privacy-related questions, write to us at info@hydra.com.co. We respond within 5 business days.